Support

Help Center

Find answers to common questions about getting started, features, billing, and more.

Getting Started

What to expect when you sign up — from checkout to a live website. No homework, no learning curve.

How to connect Google Business Profile so Omnovo can monitor reviews, sync your listing, and reply on your behalf.

Step-by-step guide to linking Facebook, Instagram, and Google Business Profile — and what happens once the connection is live.

What your Brand Bible is, what it contains, and how to review, approve, and refine it from your dashboard.

Most site changes happen by talking to Omni in plain language. Here is how to swap sections, change copy, and tune your design.

How Omnovo drafts replies to your Google and Facebook reviews, how the autonomy dial works, and how approval flows.

Omni is the unified AI assistant inside Omnovo. Here is what they do, what they cannot do, and how they fit with the rest of your account.

Plan details, pricing, setup fees, payment management, cancellation, refunds, and what happens if a payment fails.

How to cancel, the 6-month minimum term, what you take with you on the way out, and our refund policy. No vendor lock-in, ever.

How upgrading and downgrading works, when changes take effect, and the 6-month minimum term.

How to invite teammates to your Omnovo account, what each role can do, and how to remove access when someone leaves.

How to connect a custom domain to your Omnovo website — register through us, bring your own via guided CNAME, or use a temporary preview URL.

How to search, buy, or bring your own domain. What DNS pointing means in plain language, plus the email caveat we want you to read.

The most common issues, what to try first, and how to reach Peter when you need a real person.

We're here to help. Reach out and we'll get back to you within 24 hours.