Support
Help Center
Find answers to common questions about getting started, features, billing, and more.
Getting Started
Your First 30 Minutes With Omnovo
What to expect when you sign up — from checkout to a live website. No homework, no learning curve.
Connecting Your Google Business Profile
How to connect Google Business Profile so Omnovo can monitor reviews, sync your listing, and reply on your behalf.
Connecting Your Social + Review Accounts
Step-by-step guide to linking Facebook, Instagram, Google Business Profile, LinkedIn, X, TikTok, and YouTube — and what happens once the connection is live.
How to Approve Your First Post
Walk through the Approvals inbox: what to look for, how the approve and reject buttons work, and what happens after you approve.
Features
Understanding Your Brand Bible
What your Brand Bible is, what it contains, and how to review, approve, and refine it from your dashboard.
Editing Your Site (Just Tell Omni)
Most site changes happen by talking to Omni in plain language. Here is how to swap sections, change copy, and tune your design.
Social Media Publishing
How Omnovo manages social media on your behalf — connecting accounts, generating content, and publishing posts.
Social Posts and Review Replies
How Omnovo drafts your social posts and review replies, how the autonomy dial works, and how approval flows.
Who Is Omni
Omni is the unified AI assistant inside Omnovo. Here is what they do, what they cannot do, and how they fit with the rest of your account.
Billing
Billing & Plans
Plan details, pricing, add-ons, setup fees, payment management, cancellation, refunds, and what happens if a payment fails.
Cancelling and Exporting Your Data
How to cancel, what you take with you on the way out, and our refund policy. No vendor lock-in, ever.
Pricing and Plan Changes
How upgrading and downgrading works, when changes take effect, and what add-ons are available.
Team Invites + Permissions
How to invite teammates to your Omnovo account, what each role can do, and how to remove access when someone leaves.
Technical
Setting Up Your Custom Domain
How to connect a custom domain to your Omnovo website — register through us, bring your own via guided CNAME, or use a temporary preview URL.
Custom Domain Setup
How to search, buy, or bring your own domain. What DNS pointing means in plain language, plus the email caveat we want you to read.
Troubleshooting
The most common issues, what to try first, and how to reach Peter when you need a real person.
No articles match your search.
Try different keywords or browse the categories above.
Can't Find What You're Looking For?
We're here to help. Reach out and we'll get back to you within 24 hours.