Billing & Plans

Available Plans

Omnovo offers three plans designed for different stages of your business. Save 20% when you pay annually.

Plan	Monthly	Annual (per month)	Best For
Starter	$99/mo	$79/mo	Businesses that need a professional website and basic online presence
Growth	$199/mo	$159/mo	Businesses ready for social publishing, review management, and content automation
Pro	$399/mo	$319/mo	Businesses that want the full suite — everything in Growth plus higher content volume, advanced analytics, and included custom-domain registration

For a detailed breakdown of what’s included in each plan, visit our pricing page.

Add-Ons

Need a little more on any plan? Add-ons stack on top of your subscription.

Add-on	Price	Includes
Extra Social Posts	+$29/mo	8 additional posts per month
Extra Review Replies	+$19/mo	25 additional review replies per month
Multi-Location	+$49/mo	3 additional business locations
Priority Onboarding	$99 one-time	Expedited setup and white-glove first-week support

Setup Fee

A one-time setup fee may apply to your account. If it does, the amount is shown at checkout before you pay. The setup fee covers initial onboarding, Brand Bible generation, website copy and page generation, site deployment, and your first batch of social content (Growth and Pro).

Setup fees are non-refundable once onboarding has begun.

Payment

All payments are processed securely through Stripe. We accept all major credit and debit cards.

Managing Your Payment Method

To update your payment method or change your billing details:

1. Log in to your Omnovo Dashboard
2. Go to Settings → Billing
3. Click Manage in Stripe — this opens the Stripe customer portal in a new tab
4. Update your card or billing info there

Changes take effect immediately and apply to your next billing cycle.

Billing Cycle

Your subscription renews monthly (or annually, if you chose annual) on the anniversary of your sign-up date. You’ll receive an email receipt from Stripe after each payment.

Changing Plans

You can upgrade or downgrade your plan at any time from Settings → Billing.

• Upgrades take effect immediately. You’ll be charged a prorated amount for the remainder of your current billing period.
• Downgrades take effect at the start of your next billing period. You’ll keep your current plan’s features until then.

What Happens If a Payment Fails

If your card is declined, we do not pull the plug. Here’s the full sequence:

• Day 1 — payment fails, you get a reminder email with a link to update your card
• Day 7 — second reminder email
• Day 10 — final notice email
• Day 14 — grace period ends. If the card is still not updated, your site is paused (visitors see a temporary holding page)
• Day 30 — if still unpaid, the full delete schedule begins

You can update your card at any point before Day 30 to resume service immediately. Click Manage in Stripe from Settings → Billing to update your payment method.

Cancellation

You can cancel your subscription any time via the Stripe customer portal:

1. Go to Settings → Billing in your dashboard
2. Click Manage in Stripe
3. In the Stripe portal, click Cancel subscription
4. Confirm

Cancellation is effective at the end of your current billing period. You’ll continue to have full access until then.

After Cancellation

• Your website remains live through the end of your paid period
• We automatically generate exports of your site, content, and customer data. Download links are valid for 7 days.
• Your data is retained for 30 days after your subscription ends, then permanently deleted

Refunds

We offer a 30-day no-questions-asked refund on subscription fees. Setup fees are non-refundable once onboarding has begun.

To request a refund, email legal@omnovo.com and we’ll process it within a few business days. There is no self-serve refund flow in the dashboard yet — email is the path.

Full details in our Refund Policy.