Legal

Everything you need to review before (or after) signing up. If you're a prospective paying customer and need a signed copy of the DPA or SLA for your procurement process, email legal@omnovo.com.

• Terms of Service

  Account terms, billing, acceptable use, and governing law for the Omnovo platform.

• Privacy Policy

  How we collect, use, and protect personal information when you use Omnovo.

• Data Processing Agreement (DPA)

  How Omnovo processes personal data on behalf of customers, including subprocessor list and security commitments.

• Service Level Agreement (SLA)

  Target uptime, support response times, incident handling, and service credit policy.

• Acceptable Use Policy (AUP)

  What you can and cannot do on the Omnovo platform, including content guidelines and AI usage rules.

• Refund Policy

  30-day money-back guarantee, pro-rated refunds, and how to request a refund.

• End-Customer PII Disclosure Clause

  Ready-to-copy privacy policy language for Omnovo customers who collect leads through their OmniSite.